Wednesday, March 21, 2007

@^#$@^#$%& Walgreens!!!

First, I'll go back to a month ago. My OB/GYN decided I can't be on the birth control I was using after I had Eva due to migraines I was getting during the no-hormone week. Seems I'm high risk to have a stroke and I don't need that! I'm pretty limited to my choices, the low dose pill or an injection of depo provera. I decided to go with the depo because I can't trust myself to take the pill at the same time everyday. I've known a couple people who ended up pregnant on the low dose pill.

So this is the week I needed to get my shot. I needed to get it today or tomorrow and I'm fully booked up tomorrow so that was out. I made my appointment for 10:30 since Eva already had her 9 month check up at 11. I dropped off my script for the depo yesterday afternoon to Walgreens. The lady asked when I needed it I told her tomorrow morning I was just dropping off early so I would make sure they had it (we've had problems with them not having the meds we've needed in the past). The woman assures me it will be ready by 8:30 (I told her I'd pick up at 9 she put down 8:30 so it would be ready to go). Jason goes to pick it up at 9 after dropping off Elliot and guess what! They don't have it and their truck, which has the depo on it, won't be at Walgreens until 11! I can come back then and pick it up, she says.

So Jason tells me this and I'm mad. But, I understand these things happen but a phone call this morning would have been nice. I reschedule my appointment for the shot, they can get me in at 2pm. So I take Eva to her appointment at 11 and then head home afterwards. Jason wants pizza so I decide to hit Walgreens before picking up the Donato's. I go through the Walgreens drive thru (this is about 12:30) and guess what same lady who waited on me yesterday, you know, it will be ready at 8:30 am lady. Bad sign! Give her my name. Get this, the depo didn't come it but they can reorder for tomorrow morning.

Now I'm pretty level headed, not much bothers me. But today, I GO OFF! I tell her tomorrow morning does me no good. I have an appointment at 2pm, A RESCHEDULED appointment from this morning since you all didn't have the medicine then either. She again says I can re-order for tomorrow. I tell her no you can give me back my prescription and I'll be more then happy to take my business to Rite Aid across the street! Then she gets the brilliant idea to offer to call the other Walgreens. Asks me where my closest Walgreens is. I tell her this is my closest Walgreens where ever you send me will be out of my way. She sends me off to another Walgreens way over by the zoo. I ask her how long is going to take, am I going to be waiting an hour for them to get to it. She assures me she told them I need it right now.

I get over there and they are very, very nice. I'm sorry ma'am it is going to be 5 minutes, I'm so sorry. I think the ready at 8:30 lady warned them of me.

Like I said this has happened before but usually for a med we could live a day or two without. I needed this med today and gave them more then enough time to fill the script or find another Walgreens to send me to without me threatening to take my business somewhere else. I've worked retail and what they did today is not a good business practice. Even in my own business if something a customer orders is a back order I'm apologizing profusely and usually give them something free in return. It isn't my fault it is on back order but I try to make up for their wait on the product.

@%##%^@ Walgreens!!!

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